We're Here to Help
Questions about an order, a product, or just want gear advice? Reach out — a real person answers.
What We Stand For
The principles behind every product we carry and every order we ship.
Email Us
support@leocaliber.com
Send us your questions and we'll get back to you.
Order Support
Need help with an order?
Contact us for questions about orders, products, or delivery.
Product Questions
Need help choosing the right gear?
We're here to help you find the accessories and tools you need.
Online Store
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Browse our collection of shooting accessories, cleaning tools, reloading supplies, and more.
FREQUENTLY ASKED QUESTIONS
You can contact our customer support team through the contact form on this page. Please include your order number when contacting us about an existing order so we can assist you more quickly.
Once your order has been processed and shipped, you will receive shipping information and tracking details by email. You can use the tracking information to follow your package.
Shipping times depend on the destination, shipping method, and product availability. Estimated delivery information is provided during checkout and may vary depending on the carrier.
We process orders as quickly as possible. If you need to change or cancel an order, contact us as soon as possible with your order number. We will check whether the order can still be modified or canceled.
If your package or product arrives damaged, please contact us promptly with your order number and photos of the damaged item and packaging. Our support team will review the issue and help with the next steps.
Eligible products may be returned according to our Return & Refund Policy. Products must meet the applicable return conditions. Please review our complete return policy before sending an item back.
